Industry Training for Queensland
With more than 60 years in the WA club and hospitality sector, Cubs WA Inc (Hospitality Alliance Training) offers industry-tailored non-accredited courses to help you receive a quality learning outcome.
CS6226-01 Provide Excellent Customer Service
A valuable short course for anyone wanting to improve their customer service skills
Through this online short-course you will learn about key customer service principles which will help you provide excellent customer service, manage customer satisfaction, manage customer complaints and feedback, and improve your telephone skills.
BUNDLE & SAVE
RSA with Customer Service - $35
Two course bundle:
- SITHFAB002 Provide Responsible Service of Alcohol
- CS6226-01 Provide Excellent Customer Service