Industry Training for ACT

With more than 60 years in the WA club and hospitality sector, Cubs WA Inc (Hospitality Alliance Training) offers industry-tailored non-accredited courses to help you receive a quality learning outcome. 

CS6226-01 Provide Excellent Customer Service


A valuable short course for anyone wanting to improve their customer service skills

Through this online short-course you will learn about key customer service principles which will help you provide excellent customer service, manage customer satisfaction, manage customer complaints and feedback, and improve your telephone skills. 

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RSA with Customer Service - $35

Two course bundle:

  • SITHFAB002 Provide Responsible Service of Alcohol
  • CS6226-01 Provide Excellent Customer Service
Learn more about ACT RSA

See our other ACT Courses