Industry Training for Western Australia

With more than 60 years in the WA club and hospitality sector, Cubs WA Inc (Hospitality Alliance Training) offers industry-tailored non-accredited courses to help you receive a quality learning outcome. 

CS6226-01 Provide Excellent Customer Service

$30

A valuable short course for anyone wanting to improve their customer service skills

Through this online short-course you will learn about key customer service principles which will help you provide excellent customer service, manage customer satisfaction, manage customer complaints and feedback, and improve your telephone skills. 

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Club Committee Compliance Training - For Western Australia Only

$120 

Developed by Clubs WA for the Management Committees and Boards of WA Clubs and Associations

This training course has been developed to assist the management committees and boards of incorporated clubs and associations within Western Australia in their governance under the Associations Incorporation Act 2015.  Management under the Liquor Control Act 1988 has also been included for licenced clubs. This is a comprehensive course that is essential for new Club Committee Members or experienced Club Committees looking to refresh their knowledge.
  • Clubs WA members receive 50% off this online training course using their Club's discount code.
Clubs WA holds regular face-to-face 3-hour Masterclasses on this topic in the Perth metro area. Call the Clubs WA office on 1300 640 616 to find out when we are holding our next workshop.

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Club Manager Training - For Western Australia Only

$120

Developed by Clubs WA for Club Managers of WA Clubs and Associations

This training course has been developed to assist Club Managers of incorporated clubs and associations within Western Australia in their governance under all relevant legislations.  This is a comprehensive course that is essential for new Club Managers or experienced Club Managers looking to refresh their knowledge. 

  • Clubs WA members receive 50% off this online training course using their Club's discount code.

Clubs WA holds regular face-to-face 3-hour Masterclasses on this topic in the Perth metro area. Call the Clubs WA office on 1300 640 616 to find out when we are holding our next workshop.

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BUNDLE & SAVE

RSA and Approved Manager Training - $165

Two course bundle:

  • SITHFAB002 Provide Responsible Service of Alcohol
  • MLPLCA401A Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor
Purchase

RSA with Customer Service - $35

Two course bundle:

  • SITHFAB002 Provide Responsible Service of Alcohol
  • CS6226-01 Provide Excellent Customer Service
Purchase

RSA with Food Handler - $50

Two course bundle:

  • SITHFAB002 Provide Responsible Service of Alcohol 
  • SITXFSA001 Use Hygienic Practices for Food Safety (Food Handler)
Purchase

RSA with Food Safety Supervisor - $125

Three unit bundle:

  • SITHFAB002 Provide Responsible Service of Alcohol 
  • SITXFSA001 Use Hygienic Practices for Food Safety (Food Handler)
  • SITXFSA002 Participate in Safe Food Handling Practices
Purchase

RSA with Customer Service and Food Handler - $50

Three unit bundle:

  • SITHFAB002 Provide Responsible Service of Alcohol 
  • SITXFSA001 Use Hygienic Practices for Food Safety (Food Handler)
  • CS6226-01 Provide Excellent Customer Service
Purchase

RSA, Approved Manager, and Food Safety Supervisor - $255

Three course bundle (four units in total):

  • SITHFAB002 Provide Responsible Service of Alcohol
  • SITXFSA001 Use Hygienic Practices for Food Safety (Food Handler)
  • SITXFSA002 Participate in Safe Food Handling Practices 
  • MLPLCA401A Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor
Purchase

See our other Western Australia Courses